If you want to cut support volume and convert website visitors into leads, Haptik is a good choice. This Conversational CRM uses Generative AI for customer lifecycle management in a variety of industries. It offers tools like Gen AI Web Q&A for rapid customer support, Gen AI Sales Assistant for personalized buying advice, and Multi-Channel Support for reaching customers across multiple channels. Haptik can help businesses generate leads, improve customer satisfaction and run operations more efficiently, with customers reporting a 68% repeat rate on WhatsApp commerce and 3X leads generated.
Another good contender is WebWhiz, an AI-powered customer support bot that uses ChatGPT technology to respond to customers quickly and accurately. It supports more than 100 languages and has multiple pricing levels so it can be used by businesses of all sizes. WebWhiz can be customized, used to generate leads and cut support volume without requiring programming expertise. It's open-source, too, so you can modify the software to suit your needs.
If you want to automate a lot of customer interactions, Brainwave is another option. It uses ChatGPT technology to automate up to 70% of customer interactions, which can be used to generate leads, schedule meetings and offer 24/7 multilingual support. Brainwave can integrate with third-party services like Google Calendar and CRM systems, so it can be used in a variety of situations to improve customer satisfaction and optimize lead generation and meeting scheduling.