Question: I'm looking for a chatbot that can offer personalized shopping experiences and integrate with our product catalog.

If you want a chatbot that can personalize shopping experiences and connect to your product catalog, Rep AI is a good choice. This AI chatbot connects to Shopify and can handle 97% of customer inquiries, offering personalized advice, product recommendations and support in multiple languages. It can also capture email subscribers and follow up with customers who abandoned their carts, and it connects to other e-commerce tools like Gorgias, Yotpo and Klaviyo. Pricing ranges from $23 to $1,720 per month, with a 30-day free trial and 60-day money-back guarantee.

Another good option is Oct8ne, a live chat and chatbot system that offers visual customer service and personalized shopping experiences. It includes a coviewer for presenting products in real time and a modular, drag-and-drop chatbot that can track orders and answer common questions. Oct8ne connects to messaging services like WhatsApp and Facebook Messenger, and it uses AI technology for a very personalized approach. The system is designed to bring the in-store experience to the web, increasing conversions and offering a 14-day free trial. Pricing plans vary.

iAdvize is another option. The platform uses generative AI to help e-commerce companies deliver personalized and profitable customer experiences. It can offer automated shopping assistance 24/7, and it combines human expertise with AI for better productivity and user experience. iAdvize connects to Shopify, Zendesk and Google Analytics, and it's GDPR compliant and ISO 27001 certified. Pricing starts at $850 per month for up to 500 conversations and $80 per seat for the Copilot for Agents feature, but custom tiers are available for larger-scale deployments.

For a more scalable option, BrowseBuddy uses AI-powered chatbots to engage customers and drive sales by offering personalized product recommendations. It includes features like Smart Checkout Companion, Digital Sales Associate and Multilingual Support Maestro. BrowseBuddy connects directly to Shopify and can handle multiple product catalogs, aiming to improve customer satisfaction and conversion rates. Pricing is based on token usage, so it's transparent and scalable for e-commerce businesses.