If you need a chatbot solution that spans your website and Slack channels, Social Intents is a top contender. It offers real-time chat with website visitors, hybrid AI chatbots trained on your website data, and integration with tools like Slack, Microsoft Teams and Google Chat. You can customize chat widgets, route leads to CRM systems and get product feedback and customer insights through features like real-time chat auto-translation and transcripts.
Another top pick is ChatNode, a full-stack platform for building advanced AI chatbots. It offers detailed business insights, live agent handoff and flexible integration options, including website embedding and Slack channel integration. ChatNode can handle multiple data sources, 95 languages and GDPR compliance, so it can be used in a variety of situations to improve customer support and lead generation.
If you need something more flexible and scalable, Chatbase is a good option. The service lets you customize and embed chatbots directly into your website or interact with them through APIs. It's good for customer support, lead generation and user engagement, with features like advanced analytics, whitelabeling and auto-retraining. Chatbase also can integrate with services like Slack and WhatsApp, so you can manage interactions across many channels.
My AskAI is another good option, especially if you're already using live chat services like Intercom or Zendesk. It integrates well to route up to 75% of support requests and lets you hand off support to human agents with a summary of the chat history. My AskAI supports multi-channel interactions, including Slack and Microsoft Teams, and offers a variety of pricing tiers depending on your business needs.