Question: Is there a chatbot generation tool that provides analytics and lead capture features to help me optimize my customer interactions?

If you're looking for a chatbot generation tool that offers analytics and lead capture abilities to optimize your customer interactions, Haptik could be a good option. This Conversational CRM uses Generative AI to manage the customer lifecycle across industries, and it offers tools like Gen AI Web Q&A for fast support, Gen AI Sales Assistant for personalized buying guidance, and Intelligent Analytics for performance tracking. It also supports multi-channel engagement and offers detailed analytics to help you generate leads and improve customer satisfaction.

Another good option is Libraria, a no-code platform for building and managing custom AI chatbots. It offers features like customizable chatbots with analytics, lead and customer data capture, and API/SDK integration. With different pricing tiers, including a free plan, Libraria is flexible and can be used by businesses of all sizes to create AI-powered chatbots for e-commerce and internal team communications.

If you're looking for a more specialized lead generation and customer support tool, check out Chatbase. The platform lets you build and embed chatbots directly into your website or interact with them through an API. It offers advanced analytics, customization and strong security, so it's a good option for companies that want to improve customer support and lead generation.

Finally, Conversica offers a Conversational AI platform for revenue teams. It includes autonomous digital assistants for lead engagement and qualification, and it supports multilingual and omnichannel conversations. With advanced NLU and NLG models, it helps businesses improve customer retention and drive conversions across the customer journey.