Question: Can you recommend a chatbot that provides 24/7 customer support for car dealerships?

If you're looking for an AI-powered chatbot to offer 24/7 customer support for car dealerships, Hammer is worth a look. It lets customers engage with dealerships 24/7 through messenger and webchat on Facebook Marketplace and dealerships' websites. Hammer's AI-powered responses can handle questions about financing, warranties and dealerships, and can help dealerships screen out unqualified leads and respond to interested customers immediately. That can help dealerships get a leg up on sales and customer service during off hours.

Another good option is Kenect, an omnichannel platform designed to handle customer communication, online reputation and payment collection. It includes texting, webchat, video chat and end-to-end reputation management, all powered by AI and integrated with dealerships' DMS and CRM systems. With high text open rates and revenue increases of up to 30%, Kenect can help dealerships save time and increase revenue by handling customer communications more effectively.

If you're looking for a more traditional CRM, DriveCentric combines AI with an easy-to-use interface to help build relationships. It includes features like personalized videos, web-like inventory management and dynamic customer segmentation. DriveCentric's Augmented Intelligence BDC automates routine tasks and provides human-like 24/7 support, automating sales pipelines and improving dealership operations and customer satisfaction.

If you don't want to mess with code, GaliChat offers a customizable AI chatbot for lead generation and customer service with 24/7 support. GaliChat features include support for more than 50 languages and personalized answers based on client content. It can be customized to match a dealership's branding and offers multiple pricing tiers, so it should be within reach of dealerships that want to improve customer service and lead generation.