Question: Can you recommend a business texting solution that offers a shared inbox and private commenting for team collaboration?

If you need a business texting service with a shared inbox and private commenting for team collaboration, Heymarket is worth a close look. It offers a shared inbox for managing conversations and private comments for team collaboration. Other features include lists and campaigns for targeted messaging, analytics to track usage and productivity, and AI-powered messaging to help you craft more sophisticated texts. Heymarket integrates with many business apps, CRMs and eCommerce platforms, so it's good for small and large businesses.

Another good option is Simpu, an all-in-one customer communication platform that combines multiple communication channels like WhatsApp, Instagram, Twitter, Live Chat and Gmail into a single shared inbox. It also offers chatbots to automate and personalize customer interactions, live chat for immediate engagement and SMS marketing for targeted campaigns. Simpu offers analytics to track team performance and APIs for custom app integration, so it's good for small and large businesses.

If you're more focused on WhatsApp messaging, VTalkz is a powerful option with a shared team inbox for collaborative customer conversations and personalized broadcast campaigns. It also offers automated message sequences and industry-specific solutions, so you can quickly improve customer engagement and automate marketing, sales and support work. VTalkz's flexible pricing and integration with the WhatsApp Business API means it's a good option for businesses that want to scale their communications.