Question: Is there a platform that can help me build a lean and agile IT organization, and also support my managed service provider business?

For a lean and agile IT operation, Atera is a standout all-in-one IT management platform. It includes remote monitoring and management (RMM), patch management, AI-powered ticketing and real-time network discovery. Atera's AI technology automates tasks so junior technicians can focus on more complex work, making it a good option for internal IT teams and MSPs.

Another powerful option is IT Complete from Kaseya. More than 500,000 IT pros use it to manage more than 300 million devices. It's a broad IT and security management suite with sophisticated RMM, endpoint management, data backup and business operations automation. IT Complete is designed to automate routine work, improve security and cut costs, and it's geared for MSPs trying to run their operations more efficiently.

N-able is another good option for MSPs and IT teams, with tools for remote monitoring, data protection and endpoint security. Among its features are intelligent patch management, script guidance and prebuilt automation templates. N-able is designed to be adaptable and grow with you, with cloud-first disaster recovery and a low total cost of ownership (TCO).

If you prefer a more focused approach, OptimumDesk is a full-service IT management platform for MSPs. It includes 14 integrated modules that use AI to automate work, making technicians more efficient and customers happier. OptimumDesk is particularly good for MSPs that want to improve efficiency and performance.