If you need a platform that can handle questions and answers in multiple languages, Auralis is a good option. This conversational AI handles customer support tasks and supports more than 100 languages, so it's available 24/7. It integrates with existing help desk software and offers in-app messaging and a Helpdesk Assistant, so it's a good option for companies that want to improve multilingual customer support.
Another option is MetaDialog, a generative AI-powered customer support tool that handles multiple languages and can be integrated with existing customer support software. MetaDialog offers a Retriever model for quick information retrieval and customizable flows and responses, so it's adaptable to a wide range of companies.
helpix is another good option, offering AI-powered customer service across social media, email and live chat. It supports multiple languages and can draw information from knowledge bases to produce human-sounding answers. The company positions the platform as a way to improve customer interactions and automate service, which in turn improves satisfaction and response times.
If you don't want to write any code, Chatling offers a platform to build AI-powered website chatbots in more than 85 languages. You can fully customize it and integrate with tools like Zapier. Chatling offers a range of plans from a free tier to an Ultimate plan, so it's good for small and large businesses that want to automate customer support and lead generation.