If you're looking for a system that can help with daily operations and that offers AI-powered tools to help employees be more productive in a medical spa, Zenoti is a good option. Zenoti is an all-purpose, cloud-based software designed for salons, spas and medical spas. It includes an AI-powered assistant called Zeenie, real-time analytics, online booking, automated payment processing, and an employee app to help with productivity. The software also integrates with other business tools and offers online retail sales, digital gift cards and membership programs, making it a full-featured option for running and growing a business.
Another option is Hyro, a conversational AI system that handles patient interactions, including answering frequently asked questions, scheduling and handling IT support requests. It can handle up to 85% of patient calls, unloading staff so they can focus on more important work. Hyro integrates with systems like Epic EMR and Salesforce, offering real-time visibility into call center operations and customer journey metrics. That can lead to big cost savings and better patient engagement.
For automating routine phone calls, Opkit offers an AI-powered system that can collect up to 100 data points per call and handle a broad range of use cases. It's secure and HIPAA compliant, built on Amazon Web Services. Opkit can handle outbound calls, offloading work from staff and reducing the risk of human error. A human fallback team is available for cases the AI can't handle.
Last, BookingBee.ai is a 24/7 conversational AI system for scheduling appointments, helping medical spas boost productivity. It can answer calls, understand customer interactions and market across channels. The system includes a real-time dashboard, personalized emails and integration with existing apps for payments and social media. BookingBee.ai is designed to cut no-shows and late arrivals, making it easier to manage appointments and customer interactions.