xMatters Alternatives

If you're looking for a replacement for xMatters, ServiceNow is a good option. The enterprise software company is designed to revamp service management across many areas, including IT, customer service and IT operations. It has a suite of products and tools like IT Service Management, Customer Service Management and IT Operations Management. ServiceNow incorporates AI, Generative AI and Intelligent Chatbots to improve productivity and efficiency, and it's a good service management foundation that can integrate with other business tools.

Another option is BigPanda, an AIOps platform that modernizes IT operations by correlating and enriching alert data, automating remediation, and providing full-context incident data. It has features like multidimensional correlation, automated root cause analysis, and unified analytics dashboards. BigPanda integrates with a variety of monitoring and observability tools, which can help you more efficiently manage on-premises and cloud-based workloads, and can lead to big improvements in IT operations.

ServiceNow Cloud Observability is another option. It's designed to monitor and respond to changes in cloud-native and monolithic applications, improving observability and incident response through existing workflows. By providing visibility into cloud-native applications and reducing mean time to resolution, it can help teams better manage complex tech estates.

Finally, OpsRamp is an AIOps-powered IT operations management tool. It uses advanced analytics, automation and machine learning to monitor hybrid IT infrastructure and cloud monitoring services. With features like AI-driven event management and intelligent automation, OpsRamp centralizes monitoring for on-premise, hybrid and multi-cloud environments, ensuring IT service availability and performance.