If you're looking for a TeamDynamix alternative, ServiceNow is a good option. It's a broad suite of products including IT Service Management, Customer Service Management, IT Operations Management and others. ServiceNow has an AI-first approach and features like Performance Analytics and Trust and Compliance, and it can be used by companies of all sizes.
Another option is Wrike, an all-in-one work management tool. It's got tools for project portfolio management, workflow automation and real-time visibility, so it's a good choice for companies that want a team approach to managing work. Its integrations with more than 400 apps and strong security make it a good option.
If you're focused on IT service management, SolarWinds Service Desk is worth a look. This cloud-based ITSM product uses AI to boost productivity and includes modules for incident, problem, release and change management, as well as full-featured IT asset management. It also has customizable reports and integrates with other tools, so it's a good option for managing IT services.
Last, InvGate is a no-code Service Management and Asset Management tool. It's got dynamic ticket management, automated workflows and advanced dashboards for a slick help desk experience. The AI Hub module can boost service delivery with code-free automation and AI-powered workflows, so it's a good option for midsize to large companies trying to modernize their IT service management.