If you're looking for a ReviewHawk alternative, AppFollow is another option worth considering. It offers an integrated solution for managing app store reputation and analyzing user feedback. With features like AI review management, competitive analysis, and app store performance tracking, AppFollow can help you set roadmap priorities and respond to user reviews automatically. The tool supports multiple app stores and integrates with tools like Tableau, Slack and Zendesk, so it's a good option for trying to optimize app management and user engagement.
Another good option is Sprig, an all-in-one product experience platform that uses AI to optimize product adoption, retention and satisfaction. Sprig combines targeted surveys, replays, feedback collection and AI analysis to help you find trends in user feedback and behavior. Advanced features like customizable dashboards and expert-built templates let product and research teams get continuous learning and actionable insights to build products that customers love.
If you're looking for a platform that can extract insights from multiple sources, Monterey AI offers more sophisticated AI-based insights from user feedback, tickets and other sources. It can categorize problems, ask questions of data and fit into existing workflows, so it's good for product managers and customer success teams trying to improve customer satisfaction and product development without having to write code.
Last, Anecdote offers real-time feedback analytics through its proprietary Natural Language Processing Engine. By monitoring and analyzing feedback from multiple sources, including App Store reviews and support messages, Anecdote can help you identify bugs, track sentiment over time and optimize parts of your app. With features like customizable alerts and survey analysis, Anecdote is a good option for global customer-centric teams trying to reduce churn and improve user experience.