If you're looking for something other than Quago, there are a number of alternatives that could be a good fit.
One of the most powerful alternatives is Getgud. This AI-powered observability platform offers real-time insights into game and player behavior, including cheating and griefing. It offers features like querying player, match, and user report data, automating actions for specific player cohorts, and replaying matches. Getgud works with first-person shooter, MOBA, and battle royale games on web and mobile platforms, so it's a good option for game publishers.
Another good option is GameAnalytics. This all-in-one analytics tool offers detailed insights into player behavior and game interactions across many different dimensions. It supports 30+ game engines and services like Unity and Unreal and offers features for monitoring player behavior, identifying game design problems, and running growth experiments. GameAnalytics is geared to help game developers optimize their monetization strategy and improve their game development workflow.
If you're looking for something more focused, you might want to check out Modulate. Modulate's ToxMod is geared specifically to tackling toxic behavior in voice chat with machine learning technology. It integrates with existing player reporting tools and prioritizes player privacy and protection by adhering to regulations such as GDPR and COPPA. That makes it a good option for game studios trying to reduce churn and build a healthy community.