Modulate

Modulate is a top solution for cutting down toxic behavior online, and it's got a strong presence in the gaming industry. Trust & Safety teams at game studios use Modulate's tools and expertise to build healthier communities.

Modulate has a range of features to help game studios deal with regulations and compliance requirements. That includes Code of Conduct audits, player report correlation, Transparency Report support, and player behavior insights and risk assessments. Its ToxMod solution is designed to keep voice chat safe by spotting toxic behavior and escalating it.

ToxMod uses machine learning technology to understand the subtleties of voice conversations, not just what's being said but also whether it's causing harm. It can be integrated with existing player reporting systems and moderation tools so game studios have complete coverage and smart handling of toxic behavior. The solution can be customized to enforce the code of conduct and escalate specific harms that are most important to the community.

Modulate prioritizes player privacy and data protection, complying with regulations like GDPR and COPPA. It holds ISO 27001 certification and has data deletion policies in place.

ToxMod is available in different pricing tiers to suit studios of different sizes and needs:

• Starter: $2,000 one-time setup fee, 15¢ per hour of audio, and $129 per year for indie studios.
• Epic: $5,000 monthly, 40,000 hours of audio included, and 12¢ per hour for overages for small studios.
• Legendary: $20,000 monthly, 200,000 hours of audio included, and 10¢ per hour for overages for established titles.
• Mythic: Custom billing for enterprise studios with multiple popular AAA titles.

Game studios have reported strong returns on investment with ToxMod, with up to 3X ROI and a significant decrease in churn. Modulate offers enterprise-grade support, multi-lingual support, and built-in compliance readiness features to support AAA studios and indie developers.

By using ToxMod, game studios can create positive communities and protect players while staying compliant with regulations. Modulate's proactive approach to voice chat moderation cuts down on toxicity and helps build better gaming experiences.

Published on June 26, 2024