If you're looking for a DocsGPT Cloud alternative, kapa.ai is worth a look. It's an information retrieval system for developer-facing companies that want to use LLMs to power support and onboarding bots. It can draw information from technical sources like documentation, GitHub and Slack to give developers quick answers to questions, automate support and spot areas where documentation is lacking. The system is designed to be modular and can be integrated with more than 40 platforms, making it a flexible way to improve developer experience and customer support.
Another option that's likely to appeal is Dashworks, an AI knowledge assistant that combines knowledge bases and gives immediate answers to questions. It can integrate with a wide range of company apps, websites and documents using preconfigured connectors. Dashworks is geared for sales teams, customer support representatives, product managers and engineers, and it's quick to set up and access through Slack, the web or browser extensions. Its pricing plans are flexible, so it can be a relatively affordable way to improve self-service abilities and technical documentation.
If you need something that integrates with your existing live chat software, My AskAI is another option worth considering. It deflects up to 75% of support requests, freeing up staff to focus on higher-priority work. Among its features are smooth handoffs to human agents, automated content integration and customizable chatbots that support multiple languages. The tool is designed to improve customer support without replacing existing tools and processes, and it has flexible pricing options to accommodate different needs.