If you're looking for something other than Calepin, there are a number of no-code tools that could be a good fit. Chaindesk is a customizable platform for building your own AI chatbots for automating customer support, lead generation and internal team workflows. It taps into Generative AI technology like GPT-4 and supports omnichannel conversations, human handoff and integration with other tools, so it's a good choice.
Another good option is Quickchat AI, which lets businesses build their own AI Assistants for customer support, lead generation and other tasks. It's multilingual, lets you customize conversation style, and lets you create your own knowledge base. The tool integrates with Helpdesk systems and CRM, and offers several pricing plans with unlimited AI messages and a 7-day free trial.
Verloop.io is another contender, designed to automate customer support with automated chat and voice support, agent empowerment tools and multilingual support. It taps into Generative AI to personalize and contextualize interactions, so it's a good choice for boosting customer satisfaction and agent productivity. The tool also lets you monitor in real time and manage campaigns, so it's good for many businesses.
If you want a hybrid approach that combines human and virtual agents, boost.ai is an enterprise-focused tool that offers personalized customer interactions and scalability. It integrates with your existing systems and offers omnichannel consistency, so it's a good choice if you want to maintain high-quality customer service and automate some of the work.