Question: Can you recommend a tool that integrates video conferencing, team chat, and phone capabilities for a seamless work experience?

If you want a single tool that combines video conferencing, team chat and phone so you can work in one place, Zoom is a top contender. Zoom's video meetings are augmented with team chat, VoIP calls, SMS management and instant messaging. It also offers features like AI-generated meeting summaries and workflow automation. And it's got a mature developer ecosystem for customizations and integrations.

RingCentral is another contender as a cloud communications platform. It combines phone, message, video, contact center and virtual event tools into one product. RingCentral offers AI-first video meetings with transcripts and recordings, advanced business SMS and integration with Microsoft Teams. That makes it a good choice for companies that want to improve collaboration and customer service in many different industries.

If you want to put customers at the center of your business, Dialpad combines communication, customer support and sales tools. That includes AI Voice, AI Contact Center and AI Sales Center, as well as an AI chatbot and generative AI services. Dialpad has a lot of integrations and enterprise-grade security, making it a good choice for companies that want to improve their hybrid work.