Question: Is there a tool that can automatically answer frequent questions in our Slack channel using our company documents?

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QueryPal

If you're looking for a bot to automatically answer common questions in your Slack channel based on your company documents, QueryPal is a great option. This AI-powered information retrieval system connects to company documents to provide answers to common questions in real-time. It supports integrations with Slack and Microsoft Teams, and has role-based access controls for security. QueryPal's flexibility includes document access and administrative controls, so it's a good fit for teams.

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Question Base

Another option worth considering is Question Base. This bot automatically answers common questions in Slack workspaces by generating answers based on chat history. It has an easy setup process and verifies answers against chat history to ensure they're correct. Question Base is good for teams that want to free up time for high-value work by automating common questions, and it's geared for sales managers, product managers and founders.

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DocsBot

DocsBot is another option that trains custom chatbots with ChatGPT based on your documentation. It provides answers immediately for customers, teams or internal users and has features like embeddable widgets, automated support ticket responses and interactive Q&A bots. DocsBot can import documents in bulk from multiple sources and integrates with Zapier for connections to thousands of other apps, so it's a good option for automating responses.

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Threado

Last, Threado is an AI information retrieval system that helps employees quickly find and use internal knowledge across multiple communication channels, including Slack and Microsoft Teams. It can provide immediate, AI-generated answers and can be trained with links and documents to ensure authoritative and accurate responses. Threado has detailed analytics and integrates with tools like Zendesk and Confluence, so it's a good option for teams that want to improve productivity.

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