If you're looking for a powerful platform to run hundreds of qualitative interviews in parallel, Outset is a great option. It lets you run interviews in multiple languages, using AI to moderate the conversation and summarize responses. The platform can handle both audio and video modes and includes features like stimulus testing and multilingual support, making it a good fit for concept testing, usability studies and customer experience research.
Another good option is Voicepanel, an AI-based platform for gathering customer feedback through voice, video and text surveys. The platform handles the entire research process, including recruitment and feedback analysis, and translates in 29 languages. Tiered pricing means it's good for companies of all sizes, and advanced analytics and customizable reports can help you steer product development and customer-centric initiatives.
UserCall is also an option, particularly if you need to deliver custom AI-moderated voice interviews at scale. It uses trained AI agents to ask follow-up questions, giving you deeper customer insights and helping to remove bias from the research process. It's good for continuous feedback, market research, UX testing and customer satisfaction studies, and pricing is flexible to accommodate different business needs.
Last, Remesh offers a different approach with text-based conversations that can accommodate up to 5,000 people for asynchronous experiences. It can handle multiple languages, offers real-time probing and analysis, and offers more advanced analysis tools like sentiment analysis and thematic clusters. It's good for gathering scalable insights in a variety of research areas, including market research and employee research.