Question: I'm looking for a way to reduce returns and increase customer satisfaction in my online store - do you know of any tools that can help?

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WAIR

First up is WAIR, a Fit Tech AI for e-commerce sites. It cuts return rates and boosts conversion rates with size recommendations based on a 3D body scan database. WAIR's technology uses body type, personas and product wear patterns to ensure the best fit, which means fewer support requests and happier customers. In A/B testing, it's shown a 27.9% conversion rate and 19.1% lower return rate. That's a good foundation for a profitable business and a smaller environmental footprint.

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Tangiblee

Another option is Tangiblee, an e-commerce platform that uses augmented reality and immersive experiences to spruce up website photos. Virtual Try On, Contextual Shopping and Virtual Room Design all offer immersive on-brand product experiences that can boost revenue and cut returns by helping customers make better purchases. It can handle big product catalogs and scale to enterprise businesses with dynamic ROI-driven optimization processes.

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Fit Analytics

If you want more personalized size and style advice, Fit Analytics offers machine learning-based technology. Its Fit Finder feature offers size advice based on body measurements, purchase history and return data to ensure the right size is ordered the first time and cut returns. It integrates with e-commerce sites, and Fit Analytics says customers have seen 4-6% conversion rate increases and 2-4% return rate decreases. That's a good foundation for a business that wants happy customers.

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AfterShip

Last, AfterShip is an all-in-one post-purchase customer experience platform with tools for proactive shipment tracking, returns automation and warranty automation. It can estimate delivery dates with AI-powered delivery date estimates and integrates with more than 1,171 carriers and 70 technology partners, so it should be able to scale to businesses of any size. It can help you improve post-purchase customer experience and drive retention with better service.

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