Question: Can you recommend a solution to reduce online apparel returns and improve customer satisfaction?

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WAIR

WAIR has a Fit Tech AI product for e-commerce sites. It's designed to cut return rates and increase conversion rates by offering customers personalized and accurate size recommendations. WAIR's technology is based on a 3D body scan database with more than 3.5 million scans and is very accurate at predicting size based on body type and wear patterns. It can be integrated with chatbots and marketing campaigns to help shoppers get size guidance and reduce support tickets. WAIR has demonstrated strong results in A/B testing, including a 27.9% conversion rate and 19.1% lower return rate, making it a good option for improving profitability and customer satisfaction.

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Fit Analytics

Another option is Fit Analytics. It uses machine learning to offer size and style advice to customers and to help retailers cut returns. The Fit Finder feature offers personalized size advice based on body measurements and purchase history so customers are more likely to order the right size the first time. It can be easily integrated with e-commerce sites and has been shown to increase conversion rates by 4-6% and decrease return rates by 2-4%. ASOS, Zara and Tommy Hilfiger are among the companies that use Fit Analytics to improve their e-commerce sites.

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EyeFitU

EyeFitU uses AI, data and advanced analytics to improve online conversions and reduce returns. Its SizeFinder feature offers personalized size recommendations, and SizeVisualizer offers personalized imagery to show how garments will fit. EyeFitU's platform is integrated with Oracle, Shopify and WooCommerce, and offers a low-cost trial period. Results have been strong, with customers reporting a 15% increase in conversion rates, a 55% decrease in returns and a 10-15% decrease in cart abandonment. It's a good option for fashion retailers looking to improve sales and reduce waste.

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Usizy

Last, Usizy is a full-stack machine learning platform that offers size recommendations, stock optimization, pricing intelligence and logistics planning to optimize eCommerce operations. Usizy's Size Adviser tool offers exact size recommendations for each customer, and Smart Stock predicts future stock needs. The platform has been validated on more than 500 eCommerce platforms and has shown an increase in conversions by 25%, average cart size by 317%, and customer loyalty by 22%. Usizy prioritizes user privacy and offers a robust analytical dashboard, making it a comprehensive solution for retailers looking to maximize profitability and customer satisfaction.

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