For in-app support and chatbot help, GPT-trainer is a top pick. It offers 24/7 personalized support through AI-powered chatbots, answering customer questions 70% faster. GPT-trainer features include automatic human agent alerting, conversational lead collection, and conversational intelligence. It integrates natively with popular messaging channels and CRMs, and offers a variety of pricing tiers with a 7-day free trial.
Another top pick is Inline Help. This AI-powered knowledge base offers contextual information and AI-powered tooltips to help users. It also comes with a chatbot for quick answers and a ticket form for easy issue submission. Inline Help is available in multiple languages and offers flexible pricing tiers with a 14-day free trial. It's data security certified, so you can trust it to improve user support and experience.
boost.ai is an enterprise-focused conversational AI platform that uses AI chat and voice bots for personalized customer interactions. It can handle high traffic volumes without high costs and integrates easily with existing systems. The platform is designed to increase self-service rates and automate customer service, with a conversation builder that's easy to use and no-code functionality.
For companies that want a full-featured CRM, Haptik uses Generative AI to improve customer lifecycle management. It offers tools for fast and accurate customer support, personalized buying guidance and efficient agent chat. Haptik supports engagement on multiple channels, including WhatsApp, Instagram Direct and Facebook Messenger, and offers enterprise-grade security with data masking.