Question: I'm looking for a way to conduct multilingual user research without having to translate everything manually.

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Outset

If you want to run multilingual user research without translation labor, Outset is a good choice. It can run AI-moderated interviews in multiple languages, and you can run hundreds of interviews at the same time. The service can handle different modes, like audio and video, and offers AI-generated synthesis for more personal insights. That could be good for concept testing, usability and customer experience research.

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Wondering

Another contender is Wondering. It can run AI-led user interviews in more than 10 languages and translate survey responses. It's also got a range of features, including design testing, in-product studies and AI analysis to produce results. Wondering is geared for user researchers, product designers and managers, and has a pay-as-you-go pricing system with a free trial.

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Remesh

If you want to have text-based conversations, Remesh is another option. It can handle more than 30 languages with auto-translation and offers live and asynchronous engagement options. The service has sophisticated analysis tools and high-quality audience recruitment, so it can be used for market research, employee research and crisis response. Remesh promises to make research easier and to deliver "authentic, actionable insights from a broad and diverse set of people."

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Marvin

Last, Marvin can transcribe audio and video recordings in more than 40 languages, along with other features like timestamped notes and automated tagging. The service is designed to make qualitative research and data analysis easier, so teams can concentrate on the deeper customer insights. Marvin is geared for product designers, researchers and students doing UX research, and it supports HIPAA, GDPR and SOC2 compliance.

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