Question: How can I increase customer loyalty and retention in my restaurant business?

Punchh is an AI-powered customer loyalty and engagement platform for restaurants. It lets businesses establish omnichannel loyalty programs spanning in-store and online channels to drive frequency and spend. It offers features like personalized offers, campaign management and mobile app integration. Punchh collects data from more than 200 technology integrations to give businesses a single view of customer behavior, then lets them target specific groups with campaigns that can dramatically improve customer retention and engagement.

Another contender is Incentivio, which uses data-driven loyalty programs and digital guest engagement tools to maximize customer lifetime value. It offers online ordering and a mobile app, customizable loyalty programs and automated upsells based on guest preferences. Incentivio offers a full suite of restaurant solutions, including multichannel marketing and churn management, so restaurants can make data-driven decisions to drive revenue and retention.

RestoGPT AI is another option. The platform is designed to help local restaurants convert online orders into loyal customers by structuring sales data into customer profiles and sending retention marketing campaigns. It automates order management and customer support, and offers features like data marketing automation and website management. With a simple pricing structure and a promise to minimize third-party fees, RestoGPT AI is a good option for restaurants looking to improve customer retention and marketing.