Question: How can I improve the digital experience of my remote employees and reduce IT costs at the same time?

To get your remote workers a better digital experience and cut IT costs, you might want to check out 1E. The company's AI-powered platform predicts and fixes problems like device drift, digital friction and user frustration. It includes features like endpoint troubleshooting, inventory insights, experience analytics, endpoint automation, service desk augmentation and virtual desktop experience management. 1E integrates with Microsoft Intune and ServiceNow, so it's a good fit for IT teams that handle endpoint management and service desk work.

Another good option is ControlUp, which gives you real-time visibility and troubleshooting abilities for IT staff. It monitors and troubleshoots virtual and physical desktops, applications and secure desktops, letting you save money and cut troubleshooting time. ControlUp integrates with Microsoft, Citrix, VMware and ServiceNow, supporting Windows, macOS and Linux. It offers a 21-day free trial and customized demos to get you started with digital employee experience management.

Nexthink offers a range of tools to understand and diagnose digital workplace problems. Its products include Workplace Experience, Adopt, Amplify and Application Experience, each of which addresses a different part of the employee experience. With AI-powered alerting and real-time diagnostics, Nexthink lets IT teams proactively manage the digital workplace, lowering risk and increasing employee engagement. It integrates with desktop virtualization to optimize application performance and collaboration tools.

For a more integrated approach, Lakeside Software offers end-to-end visibility into IT operations with more than 10,000 data points collected every 15 seconds. The AI-powered platform enables proactive IT, root cause analysis and better digital employee experience. It's geared for executive leadership, IT engineering and help desk teams, with the promise of streamlined IT operations and higher employee productivity.