ControlUp

Real-time visibility and troubleshooting for optimized digital employee experience and reduced downtime.
Digital Employee Experience Management IT Troubleshooting Virtual Desktop Management

ControlUp optimizes the digital experience by providing real-time visibility so IT teams can quickly troubleshoot problems, prevent tickets and cut costs. The company's platform is geared for digital employee experience (DEX) management, providing end-to-end visibility into virtual and physical desktops and applications so remote employees can have a better digital work experience.

ControlUp offers several features to improve the digital employee experience:

  • Virtual Desktops: Real-time monitoring and troubleshooting for Citrix, VMware Horizon and Microsoft Azure Virtual Desktop environments.
  • Physical Desktops: Monitoring and troubleshooting for physical devices to avoid costly failures.
  • Secure Desktops: Real-time security scanning, detection and remediation for better digital security.

Among ControlUp's benefits are:

  • 50% reduction in troubleshooting time: Troubleshooting problems faster means less downtime and higher productivity.
  • 10x faster issue detection: Real-time monitoring lets you spot problems sooner.
  • 238% return on investment: A 3-year study shows ControlUp customers get a big return on investment.

ControlUp pricing falls into two categories:

  • Virtual Desktops & DaaS: Pricing depends on the level of service needed. The Essential plan is geared for real-time monitoring and troubleshooting, while the Advanced plan adds features like extended visibility and proactive testing.
  • Physical Endpoints & Apps: The Essential plan offers real-time device dashboards and automation, while the Advanced plan adds features like employee-centric dashboards and SaaS application monitoring.

ControlUp integrates with technology partners including Microsoft, Citrix, VMware and ServiceNow to help with troubleshooting and improving the user experience. It supports Windows, macOS and Linux, so it can handle a variety of environments.

ControlUp offers a free 21-day trial and personalized demos to get organizations started with their digital employee experience management. With its monitoring and automation abilities, ControlUp can help IT teams provide a more productive and efficient digital work environment.

Published on July 11, 2024

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