Question: Can you recommend a platform that provides real-time monitoring and troubleshooting for virtual and physical desktops?

If you need a platform that monitors and troubleshoots virtual and physical desktops in real time, ControlUp is worth a look. This digital experience optimization platform monitors and troubleshoots virtual and physical desktops, applications and secure desktops in real time. It works on Windows, macOS and Linux and integrates with Microsoft, Citrix, VMware and ServiceNow. ControlUp promises to shorten troubleshooting time, reduce the number of tickets and lower costs.

Another contender is Lakeside Software, which promises end-to-end visibility into complex IT operations with artificial intelligence technology. It collects more than 10,000 data points every 15 seconds from endpoint devices to provide real-time visibility and historical context. The company's platform spans multiple platforms and is geared for executive leaders, IT engineers and help desk staff, and promises to help with everything from optimizing IT operations to improving employee productivity.

If you're an IT team trying to manage digital employee experience, 1E is a good option. It uses AI to predict and fix problems like device drift, digital friction and user frustration. It can troubleshoot endpoints, provide inventory insights, measure experience analytics and manage virtual desktop experience. 1E integrates with Microsoft Intune and ServiceNow, and promises to improve security, cut costs and make IT operations more efficient.

Last, Datadog is a good choice for a monitoring and security tool that can give you real-time views into performance, security and user experience. With infrastructure monitoring, application performance monitoring and synthetic monitoring, Datadog can help you quickly spot problems and optimize performance. It integrates with a broad range of cloud computing providers and is used by many industries, so it's a good tool for digital experience optimization and system reliability.