If you're looking for an alternative to ControlUp, Lakeside Software has a more mature AI-infused platform with end-to-end visibility into your IT operations. It collects more than 10,000 data points per 15 seconds, giving you real-time visibility and historical insights across your entire digital estate. It spans multiple platforms, including VDI, and includes AI-prepped data structures, proactive IT and root cause analysis that can help you run your IT more efficiently and boost employee productivity.
Another good option is 1E, which seeks to improve end-user experience, security and IT operations by using AI to predict and fix device drift and end-user frustration. The product suite includes endpoint troubleshooting, inventory insights, experience analytics and endpoint automation, making it a good choice for IT teams managing endpoints and service desk operations. It integrates with Microsoft Intune and ServiceNow for a unified experience for IT and end-users.
Nexthink is another contender, offering a collection of tools to understand and diagnose digital workplace issues. Its products span different aspects of the employee experience, including app performance and collaboration tools. The platform includes AI-driven alerting, real-time diagnostics and automated remediation so IT can proactively manage the digital workplace and improve productivity.
For a more holistic approach, you might want to check out Almaden. Almaden's technology uses generative AI technology to predict and proactively manage end-users' digital experiences. It includes Collective IQ for digital employee experience management and SmartCenter for IT asset management, helping you optimize technology operations and employee productivity. That makes it a good choice for companies with remote or hybrid work.