If you're looking for a tool to help you figure out where the problems are in your user flow and maximize conversion rates, VWO is a powerful option. It includes tools for experimentation, qualitative analytics and personalization to try to make online interactions better. Its event-driven architecture offers a 360-degree view of customers, and it can handle AI-driven insights, high-performance scripts and SDKs, so it's good for UX and analytics teams, product managers and growth marketers.
Another good option is Webeyez, a sophisticated analytics and monitoring service geared specifically for e-commerce companies. It uses AI to spot customer experience problems and fix them on the fly, with features like friction detection in real time, session recordings and recommendations. Webeyez can link to e-commerce sites like Shopify and Magento, and it's got data security protections with ISO 27001 and ISO 27701 certifications.
Heap is a digital insights service that gives you a single view of customers' digital behavior so you can optimize conversion, retention and customer satisfaction. It includes full data capture, sophisticated data science, session replay and customizable dashboards, and it's designed to be easy to use and require no engineering support. Heap is good for funnel optimization, product adoption and behavior analysis.
Last, Quantum Metric is a real-time digital analytics service that uncovers data bottlenecks to give you immediate insight into how customers are interacting with your digital products. It includes session replay, AI-powered summarization, customizable dashboards and opportunity analysis so digital teams can verify technical problems and then prioritize fixes. Quantum Metric can link to your systems and provide a single source of truth about customer experiences, which can help you grow your business and optimize your digital products.