Question: How can I create a customer community that fosters authentic connections and encourages user adoption?

To build a customer community that helps people connect with each other and get more out of your product, you might want to check out Influitive. The company's AI-powered customer advocacy platform is designed to increase customer engagement and create a community through referrals, references and reviews. With gamified campaigns, customer community engagement tools and strategic guidance, Influitive can help you capture customer stories and track pain points. It also integrates with tools like Salesforce to automate workflows, and its users have reported strong ROI.

Another good option is Mighty Networks. The community platform lets you create, manage and profit from engaged communities, courses and memberships with AI-powered tools. Mighty Networks offers member spaces for discussion, AI-powered content suggestions, and tools to create paid memberships, courses and events. It can integrate with tools like ConvertKit, Zoom and Zapier, and offers a full-featured community management and monetization tool.

For a community-first marketing approach, TINT offers a platform to find, engage and mobilize consumers to create authentic user-generated content. It uses sophisticated AI to personalize brand communications and offers tools for social commerce, ratings and reviews, and creator partnerships. TINT also helps brands unify their customer view across all marketing channels, making it a good option for building brand trust and engagement.

Last, Socially offers a SaaS-based community building tool for creators, coaches and niche communities. It offers instant community setup, support for multiple languages and integration with multiple payment gateways. With features like website mode, video streaming and monetization tools, Socially is geared to help you build and grow online communities quickly, with flexible pricing and robust support.