Influitive

Influitive is a customer advocacy platform that helps businesses find, develop and mobilize customer advocates. With AI technology, the platform helps to engage customers and build a community that fuels growth through referrals, references and reviews.

Influitive has a number of features to support customer advocacy programs. Among them:

• Groovy AI Agent: A next-gen AI tool for conversational customer engagement and support.
• 24/7 Availability: Always available to support your customer advocacy program.
• Best Practices Repository: A library of best practices to optimize advocacy programs.
• Strategic Support: Expert guidance to ensure successful onboarding and continued use.
• Referrals, References, and Reviews: Tools to generate these critical assets at scale.
• Gamified Campaigns: Personalized onboarding, learning and guided journeys to drive value.
• Customer Community Engagement: Encourages authentic connections between customers, employees and the brand.

The platform is geared for customer marketers who need to get people to adopt the product, gather customer stories and track challenges that are completed. Influitive also offers integration with other tools like Salesforce to automate workflows and get better results.

Customer testimonials show a strong return on investment from Influitive, with one customer reporting a 363% ROI for closed-won opportunities and a 1,400% ROI for pipeline generation. That suggests the platform can help you get customers to help you grow your business.

The company doesn't publish pricing information, so interested parties will have to check the Influitive website to learn more and ask about costs.

Published on July 2, 2024