Question: I need a tool that can automate the process of rebooking passengers when flights are disrupted, and also provide personalized travel options to increase customer satisfaction.

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Volantio

If you're looking for a system to automate passenger rebooking and offer personalized travel options, Volantio is worth a look. Volantio is a Re-Commerce platform specifically designed for the airline industry, with tools like OpsAssist to automate the resolution of disruptions and self-service rebooking. It also offers personalized flight shopping technology that can improve conversion rates and revenue. Volantio uses machine learning to optimize seat recovery and passenger benefits, and its airline customers have seen a strong return on investment and processed millions of flights.

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Sabre

Another good resource is Sabre. Sabre offers a broad technology foundation for the travel industry, including airline offer orders, inventory management and operations management. With AI and machine learning technology, Sabre helps airlines personalize customer experiences and maximize revenue with better operations and better retailing.

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Vacay

For travel planning and recommendations, Vacay offers an AI-powered platform. It offers personalized travel recommendations based on user preferences and styles. Users can engage with a chatbot for real-time recommendations, create itineraries and get curated destination guides. Vacay protects user privacy and offers different membership options for different needs.

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Mindtrip

Last, Mindtrip is an AI-powered travel planning system worth checking out. It offers personalized recommendations for destinations, hotels, flights, restaurants and attractions. Mindtrip lets people plan trips together, book travel arrangements and create itineraries they can share. Features like collaborative planning and customizable itineraries make it a good option for solo travelers and groups.

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