Volantio

Volantio is a Re-Commerce platform that helps fixed-capacity businesses, like airlines, maximize revenue and operations. The platform allows airlines to continue selling their inventory even after passengers have booked, giving passengers the flexibility to drive higher revenue and better operations.

Volantio is designed to modernize the way airlines handle overbooked passengers, squeeze more revenue out of peak flights and make passengers happier when aircraft are swapped or flights are disrupted. The company offers a range of tools to do so:

• RevBoost: An automated product that solves the problem of spoilage and spillage that plagues fixed-capacity businesses, boosting profit by as much as 40%. It comes in two modules: Overbook Accelerator, which handles unsold capacity on flights that are already full, and Revenue Rebook, which handles demand that exceeds capacity.
• OpsAssist: Automated resolution of disruptions by self-service rebooking tools when operations problems mean guests need to be moved to other flights.
• SmartShopper: Personalized flight shopping technology that keeps searching for the best travel options for guests and minimizes purchase friction to boost conversion rates up to 5x.
• Greenleaf Platform: Easy-to-use software that digitally connects passengers and optimizes inventory, and that works with a variety of PSS systems.

The platform uses machine learning algorithms to figure out the best number of seats to reclaim and the best offer to make to passengers, resulting in a profit-optimized outcome. Volantio's approach has delivered more than 10x return on investment for airline partners and has been used to handle more than 300 million flights and contact more than 25 million passengers.

Volantio says it has a track record to back its claims, with 15 airline customers and investments from serious airline industry investors. The platform is available through strategic partnerships and turnkey implementation, so airlines can start generating revenue within 90 days. Volantio also says it's easy to implement and configure the platform to meet each airline's needs.

The company has released case studies with Alaska Airlines and Japan Airlines that detail the financial results and guest experience improvements from Volantio's products.

Published on July 13, 2024