Question: Is there a platform that offers auto-generated reports on product usage and churn risk, and integrates with Slack for real-time updates?

If you're looking for a platform that offers auto-generated reports on product usage and churn risk, and integrates with Slack for real-time updates, June is a top choice. June provides built-in reports on activation, retention, active users, features, and churn risk, and includes Slack integration for real-time updates. It’s quick to set up and supports integration with tools like Segment, Amplitude, and Mixpanel. June also offers various pricing tiers, including a free plan with 1,000 active users, making it accessible for startups and growing businesses.

Another excellent option is Churros, an AI-powered customer churn prediction and prevention system that integrates with Slack. Churros monitors customer chatter and analytics to spot at-risk customers and offers data-driven insights for targeted retention efforts. With its ability to automatically find trouble spots and send alerts to Slack, it ensures you stay informed without interrupting your workflow. The service is affordable, charging a flat rate of $9 per month for up to 100 users.

For a more comprehensive customer success platform, ChurnZero offers a range of tools to improve customer experiences and reduce churn. It features customer health scores, real-time alerts, and advanced reporting tools to help data-driven decisions. ChurnZero also integrates with a wide range of business apps and aims to increase customer engagement and satisfaction through automation and AI-powered insights.

Lastly, Sauce is an AI-powered tool that automates the collection and analysis of customer feedback, providing actionable insights in under 5 minutes. It integrates with Slack and other feedback sources to help teams focus on key customer needs. Sauce is ideal for improving product adoption, reducing churn, and enhancing customer experience by addressing top issues quickly.