Question: I'm looking for a solution that can automatically filter out negative reviews and highlight the positive feedback from my customers.

If you want a service to screen out the negative reviews and spotlight the good comments from customers, CustomerIQ is a good choice. It's an AI-based service that collects, analyzes and quantifies customer feedback from sources like Slack, Hubspot and Zendesk. Its AI-based highlight extraction, filtering and search abilities let you process and understand customer data, find feature requests and figure out what to do to maximize revenue. It also offers team alignment tools, an AI assistant and document editing and collaboration tools, and it's designed to work at enterprise scale with high security.

If you want to focus on real-time customer feedback, Syncly offers an AI-based feedback management service that can spot subtle negative signals and offer insights in real time to improve the customer experience. It offers features like dynamic sentiment analysis, auto-prioritization of critical issues and simplified reporting with visualized customer trends. The service is designed to help companies take proactive steps to prevent churn and deliver a five-star customer experience.

Last, Review Bomb Me uses AI to turn every review into constructive and positive feedback that can be directly injected into a website. It filters out toxic reviews and offers a personal user analytics dashboard to track and optimize feedback. Review Bomb Me is geared for companies that want to gather, track and optimize customer feedback to make better decisions and improve operations.