Question: Do you know of a platform that offers AI-powered product recommendations and guided selling assistants to enhance customer interactions?

If you want a platform that can provide AI-powered product recommendations and guided selling assistants to boost customer engagement, Zoovu is worth considering. Zoovu is a personalized ecommerce platform that uses advanced search, merchandising and recommendation technology to help businesses grow and optimize conversions. With features like AI-guided selling assistants, product configurators and a Gen AI product advisor, Zoovu helps businesses to structure and leverage product data to deliver personalized recommendations and to optimize multichannel sales. It's suitable for B2B and B2C businesses and can be integrated with other systems to ensure scalability and security.

Another contender is Crobox, an AI-powered guided selling platform that helps customers find relevant products to improve their shopping experience and conversions. Crobox offers a scalable product finder, guided selling experiences and product data enrichment. The platform uses category-specific knowledge and templates to make product recommendations and enables dynamic conversations through recommendations and product comparisons to keep customers engaged throughout their journey. Crobox has seen impressive results, including a significant boost in average order value and conversion rates.

If you prefer a more direct approach, check out Chatchamp, a digital product advisor that uses guided selling to help customers navigate e-commerce sites and boost conversion rates and sales. Chatchamp provides two interfaces: a full-screen wizard for personalized recommendations and a fully automated chatbot for quick consultations. The platform also offers features like visual and fast product guidance, live chat integration and a dedicated analytics dashboard. Chatchamp is designed to boost customer engagement and conversion rates with little setup, no IT support needed.

Last, Nosto is a Commerce Experience Platform that combines customer, product and content data to personalize online shopping and drive revenue. Nosto's features include a Product Experience Cloud for personalized search and recommendations, Content Experience Cloud for content personalization and experience.AI for dynamic audience segmentation. The platform offers real-time engines, deep integrations and rich analytics, making it easier to manage a commerce experience with tangible benefits like increased average order value and conversion rates.