Question: I need a tool that provides advanced analytics and insights into chat logs and user interactions, can you suggest one?

One good option is Deep Talk. It lets you drill down into customer and employee feedback with features like sentiment analysis, verbatim analysis, and integration with a range of chat apps like WhatsApp, Microsoft Teams and Slack. It offers several pricing levels, including a free tier, so it should be useful to businesses of different sizes.

Another good option is Monterey AI. The service is designed to help businesses make more data-driven decisions by extracting information from user feedback, tickets and conversations. It's got more advanced AI abilities than some other tools, doesn't require programming skills, integrates with more than 6,000 apps, and offers several pricing tiers for different business sizes.

For those who want a no-code option, DataChat is a generative AI service that lets people transform complex data into useful information through a spreadsheet-like interface. It automates data prep, exploration and modeling, and is good for data scientists and business people who need to make decisions quickly and with confidence.

Last, MonkeyLearn offers a no-code text analytics tool geared for customer feedback analysis. It offers immediate insights with customizable charts and visualizations, as well as pre-trained and custom machine learning models. That means it's easier to clean, label and visualize feedback, integrate with a wide range of apps, and automate text analysis.