If you're looking for a Shipway alternative, AfterShip is a great option. It's a post-purchase customer experience platform that includes shipment tracking, returns automation and warranty management tools. With support for more than 1,171 carriers and many eCommerce platforms, it's designed for businesses of all sizes. AfterShip's AI-based delivery date estimates and security certifications like SOC 2 and GDPR compliance make it a good option for improving customer satisfaction and lowering RTO rates.
Another good alternative is NimbusPost. The company offers a variety of logistics and fulfillment services, including domestic and international shipping. It uses AI and ML for real-time NDR management and shipping optimization. NimbusPost has integrations with major marketplaces and courier partners, including same-day delivery, omnichannel support and branded tracking experiences, which can help you keep customers happy and lower RTO rates.
Narvar is a post-purchase platform that aggregates insights from a network of more than 2,000 retailers and carriers to try to solve some common problems. Among its features are AI-based estimated delivery dates, proactive order messaging and real-time order tracking. Narvar supports more than 300 carriers and 50+ eCommerce systems, and it's designed to help you increase conversion rates and reduce support calls.
Last, Shipup is geared for online retailers that want a simple, branded experience. It offers automated shipping updates, customizable tracking pages and automated returns processing. Shipup's AI-based delivery estimates and proactive messaging can help you cut customer support work and improve overall satisfaction, which can lead to better retention and revenue.