Parcel Perform Alternatives
TrackingMore
If you're looking for a Parcel Perform alternative, TrackingMore is definitely worth a look. The company offers a multi-carrier shipment tracking API that tracks shipments from end to end with 1,200+ carriers and 80+ airlines. It can lead to higher customer satisfaction with real-time tracking information and encrypted data, which in turn can lower costs and reduce customer support requests. TrackingMore has a success story with a 72% reduction in WISMO tickets for Kaufland, so it's definitely worth a look.
Movement
Another good option is Movement, a high-velocity supply chain platform that uses AI-powered technology to offer real-time visibility and automation. Its modules include Initiate for pre-shipment processes, Visibility for inventory tracking around the world, Facilities for yard operations automation and eCommerce Logistics for better customer delivery experiences. Movement connects to more than 1400 telematics systems and 80 TMS/ERP systems, so it's got a broad reach across many industries. It can help companies turn their supply chains into a competitive advantage.
Narvar
Narvar offers a post-purchase platform that gathers insights from a network of more than 2,000 retailers and carriers. Its features include Promise for estimated delivery dates, Notify for proactive order messaging, Track for engaging order tracking, and Return & Exchange for easy returns. Narvar can help companies increase conversion rates, lower WISMO calls and improve customer retention with easy returns and exchanges.
AfterShip
If you want to put customers first, AfterShip offers an all-in-one post-purchase customer experience platform. It includes proactive shipment tracking, returns automation, warranty automation and shipping protection. With integrations with 1,171 carriers and major eCommerce platforms, AfterShip offers easy integration and scalability for businesses of any size. Its enterprise-level security and privacy certifications, including SOC 2 and GDPR compliance, mean it's a good choice for improving post-purchase experiences.
