If you're looking for another Experience.com alternative, Birdeye is worth a look. It's an all-in-one review management and messaging tool for multi-location businesses. Birdeye offers a suite of digital presence management tools, including review management across multiple sites, social media management and listings management. It integrates with more than 3,000 CRMs, PMSes and apps and is used by more than 150,000 local businesses and brands. It offers AI-powered insights to help businesses understand their customers and drive growth.
Another good option is Broadly. The company's AI-powered platform helps local businesses work more efficiently, deliver 5-star customer experiences and drive revenue. It offers features like Local Search Grid, Citation Builder, Listings Sync and AI Review Responses. Broadly also offers AI-powered web chat, SMS text messaging and customizable email and text campaigns to help businesses build relationships with customers. It's used by more than 6,000 local businesses across a variety of industries and is a good option for businesses looking to improve customer experience and optimize their online presence.
For a more comprehensive marketing platform, check out SOCi. SOCi automates and streamlines marketing efforts across multiple channels, including social media, reputation management and search management. It uses AI to optimize results and reduce costs. SOCi features include local listings management, social media management and reputation management. The company promises impressive results, including a 100% response rate, 120% increase in search visibility and 80% annual cost savings, making it a good option for businesses looking to build a strong local presence.
Last, Reputation offers a 360-degree view of a brand by collecting internal and external data from hundreds of sources. It offers tools for consolidating feedback across multiple channels, AI-driven insights, competitive benchmarking and real-time reporting. Reputation offers review management, business listings, social media management, customer surveys and location page creation to improve local SEO performance. The company's platform helps businesses turn customer feedback into actionable insights and develop growth strategies.