Question: Can you recommend a WhatsApp automation tool that supports rich media and contact management?

If you're looking for a WhatsApp automation tool that supports rich media and contact management, WhatsHook is a top pick. It offers smart autoreplies with keyword targeting, rich media support, and powerful contact management with tagging. WhatsHook also offers real-time CRM integration via Webhooks, so you can be responsive 24/7 without a Business API. Its free 14-day trial and flexible pricing plans mean it's good for businesses of all sizes and budgets, and it's a good option for sales reps, account managers and small business owners.

Another good option is Haptik, a Conversational CRM that uses Generative AI to improve customer lifecycle management across industries. Haptik can engage with customers across multiple channels, including WhatsApp, with features like Gen AI Web Q&A, Gen AI Sales Assistant and Smart Agent Chat. Its Intelligent Analytics and Conversation Studio can help businesses generate leads, improve customer satisfaction and optimize operations, so it's a good option for improving overall operational efficiency.

Last, Klenty offers a sales engagement and intelligence platform that automates sales tasks across multiple channels, including WhatsApp. Klenty can help you manage and personalize outreach, improve call efficiency and offer better sales intelligence. With integrations with popular CRM tools and flexible pricing plans, it's a good option for sales teams trying to personalize their approach and follow up.