Question: How can I make my software product more user-friendly and accessible, especially for complex features?

If you want to make your software product more approachable and usable, especially when it comes to advanced features, Whatfix is a good option. It's a full-featured Digital Adoption Platform (DAP) that includes personalized onboarding, interactive guidance and self-help support for web, desktop and mobile apps. It can boost productivity, cut support costs and help people discover features with its behavioral analytics tools.

Another tool worth considering is Superflows, an AI copilot integration that uses a chat interface to interact with software products. It can simplify complex processes by letting people ask questions and take actions without needing to know the product inside and out. That can be particularly helpful for products with a high learning barrier, helping people get up to speed and stick around longer.

CommandBar is another good option, offering natural language search, user nudges and AI-powered help to get people to use a product more effectively. It includes features like product tours, onboarding checklists and rich in-app documentation to help people get the most out of a product and avoid frustration. Its flexible integration options and multiple pricing levels mean it can be a good option for improving onboarding and retention.