If you're looking for a way to free up moderators' time by answering common questions on Discord and Slack, Ansy could be the answer. Ansy is an AI chatbot based on GPT-3 that plugs into both chat services to create community FAQs. It's trained on chat history, can respond to messages or reactions with question marks, and has a sarcastic option. Ansy can free up 3 hours a week for moderators, provide immediate help and encourage people to ask questions. It's free to try and offers several pricing tiers.
Another good option is QueryPal, an AI-powered information retrieval system for Slack and Microsoft Teams. It answers questions on the fly and can be integrated with company documents to generate reports and answers. QueryPal supports role-based access controls for security and has a lot of integrations. The tool can help teams communicate better, freeing up time spent answering the same questions over and over, and can be used in a variety of use cases like DevOps and Customer Success.
If you want a more targeted solution, Question Base is an AI-powered tool that automates answering repetitive questions in Slack workspaces. It answers based on chat history and has features like verification of answer accuracy and fine-grained permission controls. It's geared for improving productivity and efficiency, particularly for sales managers and product managers, and costs $300 to $900 per month.