Question: I need a tool that can send personalized messages and automate workflows based on user behavior, do you know of any options?

If you need a service to personalize messages and automate workflows based on user behavior, Braze is a strong contender. The customer engagement platform uses AI to orchestrate personalized, real-time interactions across channels like email, mobile app, SMS, WhatsApp and web messaging. Braze's journey orchestration, cross-channel messaging and real-time execution abilities can help you optimize onboarding, boost engagement, lower churn and improve acquisition. That makes it a good fit for a variety of businesses.

Another powerful option is Iterable, a cross-channel marketing platform that uses real-time data to personalize customer experiences. Iterable lets companies build one-on-one relationships with customers on the web, email, SMS, in-app and other channels with AI-powered optimization and customizable predictive goals. Its no-code design and large network of partners means it's easy to get up and running, and it's good for consumer apps, media and e-commerce businesses.

If you're looking for something that's more automated and doesn't require as much coding, User.com is worth a look. It automates processes and converts user behavior into personalized experiences without requiring a lot of development time. User.com features include a Customer Data Platform, drag-and-drop automation, analytics and dashboards, and omnichannel support through live chat, chatbot, email marketing and push notifications. It integrates with hundreds of tools to keep your workflow moving, and it follows major security and privacy standards.

Last, Vero is a service for sending personalized mobile push notifications and emails based on user behavior. The service includes personalized onboarding, churn prevention and multichannel messaging. With A/B testing and a variety of data integration options, Vero lets companies improve customer engagement and lower churn rates with messages that are dynamic and data driven. It's a good fit for companies that want to improve customer interactions.