If you need a tool to analyze open-ended survey responses and find patterns and trends, CrowdPrisma is a good option. It uses AI-boosted natural language processing to process and summarize free-text responses, and it presents the results in an interactive dashboard for drilling down. CrowdPrisma can process thousands of responses in a few minutes and automatically categorize them into subjects so you can see what's most important and what subgroups are in your survey data.
Another option is MonkeyLearn, a no-code text analytics tool that lets you clean, label and visualize customer feedback with AI. It offers quick results with customizable charts and visualizations, as well as pre-trained and custom machine learning models for different text analysis tasks. MonkeyLearn integrates with many apps, including SurveyMonkey and Google Sheets, so it's a good option for automating text analysis.
If you want a more integrated customer insights system, check out Dovetail. The service ingests feedback from multiple sources and transforms it into insights. Dovetail lets you highlight important moments, themes and unmet needs, and it integrates with services like Slack and Jira. Its security is strong enough for enterprise customers who want to use it to drive business outcomes with data-driven decision making.
Last, ANDRE offers AI-based analysis of survey data, delivering expert-level insights and narratives from raw data. It can import a variety of files and offers features like prebuilt slide decks and data visualization. ANDRE is designed for people with varying levels of technical expertise and promises to save a lot of time on analysis, making it a good option for anyone who needs detailed survey results fast.