Q is an officially certified Slack app that uses OpenAI's GPT-4 to help teams in their Slack workspaces. It can handle multiple requests and work in multiple languages. Q can read and summarize URLs and files, including authenticated ones, and support a broad range of file types. It offers custom prompts so you can fine tune its output for your company's needs, and it comes in three pricing tiers.
Another powerful option is SignalZen, which integrates with Slack or MS Teams to handle customer support through live chat and support emails. It offers multi-language support for live chat widgets and email templates, so customers can get help in their native language. And SignalZen's AI Copilot can respond to requests even when the support team is unavailable, keeping customer satisfaction high.
If you want to go more AI-native, PlugBear offers a no-code AI connector that can bring AI assistants like OpenAI and Anthropic Claude to Slack and other workflow tools. The system automates repetitive tasks and lets you create your own custom AI models without any programming. That can be good for tasks like customer support and SQL help, and it's flexible enough to handle whatever your team needs.