If you want to cut churn rates for your mobile app, Churnkey is a good option to evaluate. It can provide cancel flows that are customized for each customer, payment recovery through targeted campaigns and reactivation campaigns for customers most likely to keep their subscriptions. With tools to analyze customer health and Insights AI to process customer feedback, Churnkey says it's helped companies cut cancellations by up to 54%, recover up to 89% of failed payments and increase customer lifetime value by 28%.
Another option is Anagog. The Edge AI platform is designed to personalize customer experiences and figure out who's most likely to churn. It can send push notifications in real time and target those notifications to the right customers, a big retention boost. Anagog's approach is designed to protect privacy since it processes data on the phone instead of sending it to the cloud. That's good for businesses that want to keep customers trusting them while trying to get them more engaged.
Vero is worth a look if you want to use it for customer engagement. The company's technology lets you send personalized mobile push notifications and emails based on how people use your app. With features like personalized onboarding, segmentation and multi-channel messaging, Vero can help you keep customers from canceling by sending messages that are more likely to resonate. It's a good option for companies that want to get more out of their customers.
If you want a broader customer success suite, ChurnZero offers a variety of tools, including customer health scores, real-time alerts, customer journeys and in-app communications. Those features can help you generate revenue and cut churn by improving customer experiences across the customer lifecycle, from onboarding to renewal. ChurnZero integrates with other business apps and offers AI-powered insights to help you make decisions.