If you need to quickly investigate user issues and find solutions without a lot of overhead, Marvin is a good choice. This user research platform automates some of the drudgery of qualitative research and data analysis so you can concentrate on the more important work of understanding customers. Its features include automated transcription in more than 40 languages, video clips and highlight reels, automated tagging and analysis, and integrations with tools like Zoom and Notion. Marvin is geared for product designers, researchers and management consultants.
If you want to conduct voice user interviews, UserCall offers AI-moderated 1:1 voice calls that offer rich, qualitative insights. The company's trained AI agents ask follow-up questions to probe deeper into customers' needs, removing bias and the need for expert user research techniques. UserCall is good for continuous feedback, market and customer research, and UX testing, so you can get a better handle on how to improve products and services.
You might also be interested in Speak for its ability to rapidly ingest and analyze unstructured language data. It includes AI-powered tools for transcription, meeting assistance, survey analysis and qualitative research support. With its simple interface, collaboration tools and support for multiple languages, Speak is good for market researchers, qualitative researchers and digital marketers who want to automate their workflows and get more insights out of user data.