If you're looking for a PSA-RMM platform that includes a centralized database for client documentation and asset information, SuperOps is another top choice. This PSA-RMM platform is designed for modern MSPs and IT teams, providing a single pane of glass for managing client projects, tickets and tasks, as well as advanced IT documentation management. SuperOps integrates with a range of third-party tools like QuickBooks and Xero, and offers strong security controls. It also offers flexible pricing and a 14-day free trial, making it a good option for improving efficiency and customer satisfaction.
Another good option is IT Glue. This IT documentation tool helps teams work more efficiently by automating the creation and maintenance of IT documentation. It integrates with tools such as Cisco Meraki, Datto and Microsoft Teams, so you can easily find, access and track information. IT Glue's AI-powered automation and various pricing plans, including a Basic plan at $29/user, means it's available to businesses of all sizes.
If you're looking for a more advanced document management system, M-Files uses a metadata-based approach that uses AI to create, manage and automate document processes. With automated workflows and security controls, M-Files is particularly well-suited for industries such as energy, construction and financial services. It integrates with Microsoft Office 365 and Teams, and offers a range of pricing plans, including a base plan that covers cloud and self-hosted deployments.