SuperOps

SuperOps is an all-in-one PSA-RMM platform built for today's modern Managed Service Providers (MSPs) and IT teams. It helps you run your business more efficiently by giving you a single pane of glass for all the different aspects of your business. With SuperOps, you can move beyond the silos of the past and take advantage of powerful automation and AI-powered features to deliver the best service to your clients.

Some of the key features of SuperOps include:

• PSA: A powerful project service automation module to manage client projects, tickets, and tasks.
• RMM: A powerful remote monitoring and management system to monitor client endpoints.
• IT Documentation: A centralized repository to manage client documentation and asset information.
• Project Management: A comprehensive set of tools to manage large projects.
• Service Desk: A user-friendly service desk to manage tickets and support clients.
• Automated Invoicing: Automated invoicing and billing.
• Smart Tracking: Advanced time tracking and profitability analysis.
• Side Conversations: A centralized communication system to manage external conversations.

SuperOps integrates with a wide range of third-party tools, including QuickBooks, Xero, Stripe, and Pax8, to ensure a seamless workflow. It also has robust security features, including IP whitelisting, two-factor authentication, and customizable password policies.

SuperOps pricing is simple and scalable:

• Standard: $59/tech/month (annually) or $79/tech/month (annually) for up to 150 endpoints.
• Pro: $99/tech/month (annually) for up to 150 endpoints.
• Super: $129/tech/month (annually) for up to 150 endpoints.
• Endpoint Packs: Additional endpoint packs available for $65 each (150 endpoints per pack).
• Network Monitoring: Optional network monitoring packs starting at $20-$30 per pack (20 network devices per pack).

SuperOps offers a 14-day free trial, so you can test its features and see if it's right for your business. The platform offers 24/7 support and onboarding assistance to ensure a seamless transition.

By bringing together the tools and functions you need, SuperOps helps MSPs and IT teams run their businesses more efficiently, work smarter, and deliver the best service to their clients.

Published on July 11, 2024